After months of Retroid Pocket Mini patrons reporting points with the looks of video games when utilizing shaders, Retroid has opened a brand new return window for folks looking for a refund. However there are limitations. Per a screenshot shared by , the China-based firm stated in a Discord message that the return window might be open solely from March 8 to March 14, solely 200 abroad returns might be accepted and clients must pay for transport. As comfort, the corporate is providing all homeowners “a $10 stackable coupon for the upcoming Retroid Flip2 and Retroid Basic.”
Retroid launched an announcement concerning the RP Mini display screen concern:
– March 8-14 return window for these affected
– Returns capped to 200 items to restrict a flood of returns for unrelated causes
– Asking buyer to pay return transport
– $10 stackable coupon for all RP Mini clients pic.twitter.com/UpLN9rPL3a— Retro Sport Corps (@RetroGameCorps) March 8, 2025
Retroid Pocket Mini homeowners have been attempting to of since shortly after the machine’s launch final fall. As explains, “The shader concern is usually solely noticeable when particular CRT shaders are utilized to older video games. Customers can count on to see misplaced scanlines, uneven pixels, or a barely distorted picture” in such circumstances. After a lot forwards and backwards, the corporate lately stated the problem can’t be fastened, linking it to the display screen driver, Discord screenshots shared by RetroHandhelds present.
Previous to the newest replace from Retroid, some patrons stated their return requests had been denied. Within the Discord message this weekend, the corporate stated, “Please notice that it is a massive and expensive endeavor for our group, and we count on loads of return requests exterior of screen-related points.” Additional down, it added, “For customers who don’t closely depend on CRT shaders or pixel grid results, we encourage you to order this chance for many who genuinely want it.”
This text initially appeared on Engadget at https://www.engadget.com/gaming/retroid-says-it-will-accept-limited-pocket-mini-returns-due-to-screen-scaling-issue-183143391.html?src=rss
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