Nintendo Swap 2: Experiences of Display screen Harm Attributable to Stapled Receipts at GameStop

The worldwide launch of the extremely anticipated Nintendo Swap 2 on Thursday (fifth) was met with widespread pleasure. Nevertheless, for some clients, the event was marred by studies of display screen injury attributable to mishandling through the retail course of, significantly at GameStop areas.

In line with a report by IGN and firsthand accounts shared on social media, the difficulty arose when GameStop workers stapled receipts straight onto the console’s packaging. A person recognized as Oadhan on platform X (previously Twitter) said that the staple pierced the field and broken the display screen of his new Nintendo Swap 2. Though GameStop agreed to exchange the unit, the console is at present out of inventory, and the person must wait three months for a substitute.

@gamestop stapled the receipt for me and my pals Swap 2s to the field.

FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P

— Oadhan Lynch (@Oadhan) June 5, 2025

Oadhan’s photographs present that the injury was not solely seen on the packaging however had additionally penetrated the display screen itself. Happily, the console remained operational, suggesting that the injury is perhaps restricted to the outer layer of the show.

Different customers reported related points. A Reddit person named Konflick and one other X person, Rudeboy__NYC, each claimed that their consoles suffered the similar sort of display screen injury resulting from stapled receipts. These circumstances counsel a broader sample of improper dealing with at varied GameStop areas.

@gamestop Helo ! My change 2 has staple holes within the display screen. They stapled the receipt to the field at 1756 Forest Ave, Staten Island, NY 10303 and it broken the display screen. @NintendoAmerica pic.twitter.com/aqxPtRgNEs

— Rudeboy (@Rudeboy__NYC) June 5, 2025

Whereas GameStop workers are being blamed for the mishap, criticism has additionally been directed at Nintendo for the design of the Swap 2’s packaging. Consumer AncientArgonaut identified that the console is positioned with its display screen dealing with upward on the prime of the field, protected solely by a skinny layer of cardboard. This design selection makes the gadget extra susceptible to exterior strain or unintended injury throughout transport and dealing with.

I knew this could occur – it was a bizarre resolution by Nintendo to have the display screen sit face-side-up on the very prime of the field with solely the skinny cardboard to guard it.

You are going to hear about just a few broken screens within the coming days. They’re in danger simply being stacked in… pic.twitter.com/0l9Bo7GfWR

— Jason (@AncientArgonaut) June 5, 2025

AncientArgonaut warned that extra circumstances might emerge within the coming days, particularly as containers are sometimes stacked for transport or storage. The incident has sparked a dialog about retail coaching, product packaging, and accountability between producers and sellers.

Because the Swap 2 rollout continues, each Nintendo and retailers like GameStop might face rising strain to tackle packaging vulnerabilities and implement stricter dealing with protocols to forestall related points sooner or later.

Filed in Gaming. Learn extra about Nintendo Switch.